- Building AI Agents
- Posts
- New startup gets agent builders Paid
New startup gets agent builders Paid
Plus: a course on AI agent workflows with LlamaIndex, how ServiceNow saved $350 million with agents, and more
Michael Cunningham
April 03, 2025
Welcome back to Building AI Agents, your biweekly guide to everything new in the AI agent field!
When your agent based AI team has worst adhd than you do.
— David Maynor (@Dave_Maynor)
2:37 PM • Mar 25, 2025
“Nothing that goes off task, gets stuck in useless loops, and forgets instructions can ever be productive!”
Look buddy, if that were true, this newsletter wouldn’t exist.
In today’s issue…
Paid helps agent SaaS providers build their businesses
Amazon rolls out browser automation model
The coolest projects from OpenAI’s Agents SDK
MCP: Flash in the pan or future standard?
Agents are a moment of truth for tech
…and more
🔥 IN CASE YOU MISSED IT
Readers’ favorite items from the past week
📰 NEWS
Paid founder Manny Medina | Source: TechCrunch
The founder of $4.4 billion sales automation company Outreach has launched a new startup called Paid, which provides a platform for agent startups to track agent KPIs, measure their margins, handle outcome-based pricing, and more.
Nova Act is a new model purpose-built to carry out useful tasks for the user via a web browser, and is publicly available as a research preview.
Hugging Face’s smolagents framework has become the fastest growing AI agent framework, outpacing rivals such as CrewAI and OpenAI Swarm.
Apple is reportedly working on a new health app built around an AI agent that can provide personalized recommendations based on your sleep patterns, eating habits, heart health, and more.
If you find Building AI Agents valuable, forward this email to a friend or colleague!
🛠️ USEFUL STUFF
Source: LlamaIndex
LlamaIndex’s new course on DeepLearning.ai shows how to build agentic document processors with event-driven architectures, an increasingly popular design for agent systems.
Adam Silverman of AgentOps provides a roundup of the most interesting and useful demos being built using OpenAI’s new Agents SDK.
Popular agent frontend platform CopilotKit now supports multi-agent systems built with CrewAI.
Agentic automation provider Lindy rolled out Agent Swarms, which allows their agents to create hundreds of others on demand to significantly speed up user tasks.
💡 ANALYSIS & RESEARCH
Source: LangChain
A debate between LangChain CEO Harrison Chase and a LangGraph engineer on the pros and cons of Anthropic’s model context protocol—will it die out, or become a new standard.
ServiceNow has saved huge sums of money by automating customer service, IT, HR, and more with agentic AI, according to executive Dorit Zilbershot.
In an argument very similar to my own from Monday, this piece claims that agents are the critical moment when we find out if the massive sums tech companies are investing in AI will pay off, or whether the field will crash and burn.
Bonnie Tinder advises those looking to adopt enterprise agents on how to decide whether to take the plunge, and what to look for in a good vendor.
Renown economist Daron Acemoglu warns of the risks of a world in which AI agency replaces human agency.
Resend founder Zeno Rocha goes on the AI + a16z podcast to discuss the rise of agent experience (AX)—building systems to be easy for agents to interact with—and why automating email is an ideal use-case for agentic systems.
Thanks for reading! Until next time, keep learning and building!
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